Our wedding was amazing!. Attention to the smallest detail was given. The waitstaff went above and beyond to make sure all of our needs were taken care of. Thank you for making our day stress free and wonderful.
Jamie and Kyle
Thank you for making our wedding celebration such a wonderful, beautiful memory, The entire process of selecting, planning and executing the event in your space with your team was a joy! We will especially remember your delicious food and hospitality. We will cherish our memories there for our lifetime.
Amanda and Aaron
We want to thank you all for the exceptional day you provided for our daughter and new son in-law’s wedding. From day one, you attended to details that gave our daughter the wedding of her dreams. The food, beverage and venue were top-notch and presented with an elegance and quality that far surpassed our dreams. You will be a the top of our list for anyone who wants the best for their daughter.
Barbara and Gerald (Parents of the bride)
hank you for making our wedding reception so great! I felt so comfortable as the staff was so organized and we lived out of town so we felt all would be taken care of. All our out of town guests from Washington DC area were very impressed. Thank you!
Katy and Ian
To everyone at the Burgundy Basin that made our wedding amazing! Thank you so much for helping us make our special day perfect. A very special thank you to Denise, Kyle, Mike and Carl for all of the things you did to make our night go smoothly, Our guests raved and are still raving about how nice your venue is and the GREAT Food and Cake! We couldn’t be happier for choosing you! We will recommend anyone to use your venue! Thanks again.
Ryan and Jenny
On behalf of all our family, we would like to thank you all for making the wedding of our daughter, Katie and her husband, Ian such a wonderful night! You were all so great and everything was amazing. The food was great! Most of the guests were from out of town and everyone was very impressed with the Burgundy Basin. Katie felt so comfortable with all of you from the first appointment we had with you last year when we were researching reception venues. She loved the reminders at intervals leading up to the reception and felt so comfortable because you were so organized. It took a lot of stress and worry off of us. Thank you again for giving us such an enjoyable wedding memory!
David and Christina (Parents of the Bride)
Flexibility in the packages and date for head count was easy.
Shannon and David
Thank you so much for everything! The staff was amazing, the food was PERFECT, (everyone raved about it) and I couldn’t have imagined a better wedding night. Thank you for being so professional and welcoming. It’s great when you see and feel the entire staff put 100% into the night as if it was their own wedding. We wish we could relive the night all over again! Thank you seriously so much, we are so blessed.
Marshall and Heather
Thank you for everything you did to help us make our wedding day amazing. It was absolutely EPIC! Everyone there helped us make our planning and execution of the actual day run more smoothly than we could have imagined. Thank you for fielding our multiple (per day) calls with such grace and patience. And thank you for walking us through the Big Day, Step by step- it was more than we hoped for. We wish your business much more success going forward. You are all truly amazing, helpful and caring people.
Carson and Jim
Your attention to detail was second to none for Jon and Jessica’s wedding. Everything was perfect! The food was delicious and the chocolate covered strawberries were to die for! Thank you for helping their special day be even more special! Your professionalism is hard to duplicate! Thank you again for a wonderful event!
Kris and Larry, Parents of Groom
They could make the wedding how I wanted it to be...My wedding was customized.
Andy and Eric
The flexibility to change up the menu and offer a signature drink was a huge selling point for us. Their openness to our suggestions and willingness to genuinely wanting to hear about them was refreshing.
Hillary and Mike
At Isaac, our vision is "delivering a world-class experience". The Burgundy Basin and their staff have helped us to realize this vision for our employees. The service, food, and atmosphere have all been top-notch and this is why we continue to book our company and industry events at the Burgundy Basin. Our employees deliver world-class, and deserve it in return. The Burgundy Basin delivers for Isaac.
Ray Isaac, President, Isaac Heating and Air Conditioning, Inc.
Thank you to the Burgundy Basin for the excellent service on Sunday afternoon for the Arc's annual holiday party! It was a great event, made even better by the outstanding service from beginning to end. Denise was wonderful to work with in planning the event, as was Sarah ( Host) on Sunday. It was very evident to all of us that your staff did every- thing possible to make sure the event went as smoothly as possible. We had many, many compliments from Arc staff regarding the overall organization, the meal and the friendly, attentive service.
Arc of Monroe County
Thank you all so much for making our event last night such a success. Our anniversary dinner was very memorable due to the great work of your team. The food was delicious and the event went off without a hitch. You are an absolutely wonderful group to work with and I would highly recommend you to anyone hosting an event in the greater Rochester area. I can't say enough about how pleased we were with all you did for us. You really could write the book for best customer service and satisfaction. May God bless you all and many thanks once again.
Sarah,The Station of the Cross Catholic Radio Network
This entire process was so simple. No detail was overlooked! Your staff provided everything. We could not have asked for a better crew. We had a great time! Great selection of food on the buffet. We did not feel rushed. We were able to enjoy the afternoon.
We ask for a lot of out of the box requests and they are always compliant, willing to investigate and will help us meet our unusual requests.
They have got it down, I don't need to worry about anything.
I can't begin to tell you how pleased we were with you all at our 50th Anniversary party. Everything was wonderful! The room was a perfect size, the tables looked lovely (center- pieces), the food was delicious, the bar worked out great. But most of all, the attendants were absolutely helpful, courteous and they all wore smiles. We could not have asked for more! We have said over and over to one another how happy we are to have chosen Burgundy Basin. Of course, the office staff was also outstanding!! Thank you all.
Joyce and Tom
was very pleased with the whole experience at the Burgundy Basin. The first meeting was very good. Mike did a great job at offering many different options for dinner. Once I booked the party, I was very pleased at the service I received. I had many questions and sent many emails. They were always responded to in a very timely manor. The party was awesome. Jessica and Betty did an outstanding job. The food was good and the room was very nice. My daughter had a great birthday part. I would definitely use Burgundy Basin in the future.
It blew my mind how far they would go to make my event perfect and run right.
They were so knowledgeable and guided me through the process.